In this agreement
01 — Service02 — Authorization03 — Plans04 — Billing rules05 — Benefits06 — Cancellation07 — Refunds08 — Status09 — Changes10 — ContactYour Lunora membership renews through Google Play unless you cancel it before the next renewal is processed. The price, duration, and benefits displayed at checkout control your selected plan.
01Automatic renewal service
The automatic renewal service is offered after a user activates a Lunora membership. It is designed to prevent an interruption where the user wants continuing membership but does not manually renew before the current period expires.
This agreement applies to membership subscriptions. Separate coin packs are one-time digital purchases and are not automatically renewing subscriptions.
03Plans and billing cycles
Available membership periods may include weekly, monthly, seasonal, annual, or other durations shown in Lunora and on the Google Play purchase screen. Only the options actually displayed at the time of purchase are available to you.
The exact price, currency, billing period, introductory offer if any, and recurring charge are presented for your review by Google Play before you confirm the purchase. Your Google Play account is charged when the purchase is confirmed, subject to Google's processing rules.
04Automatic billing rules
- By activating automatic renewal, you authorize Google Play to process the subscription charge for the next period under the payment terms shown at purchase.
- Unless you expressly cancel the subscription, the renewal authorization remains valid for successive billing periods.
- If a charge cannot be completed, Google Play may retry, notify you, place the subscription in a grace period or on hold, or end it under Google's policies. Lunora does not control these payment decisions.
- If the renewal succeeds, the corresponding membership period and eligible benefits are extended. The renewal price is the price disclosed by Google Play, subject to notices and consent required for any price change.
- Promotional, introductory, or trial terms apply only as displayed. When an offer ends, the subscription renews at the then-disclosed recurring price unless canceled.
05Membership benefits and coins
Benefits may include ad-free eligible experiences, bonus coins associated with a plan, a member identity, selected character or park benefits, and other features described at purchase. The purchase screen and current in-app plan description determine the benefits included in your plan.
Bonus coins granted through membership are digital items governed by the coin terms in the User Agreement. Coins have no cash value and are not a financial balance. Membership benefits are personal, limited, and non-transferable.
06How to cancel on Android
- Open the Google Play Store on your Android device.
- Tap your profile icon, then select Payments & subscriptions.
- Select Subscriptions, choose Lunora, and follow the instructions to cancel.
You may also manage subscriptions through your Google Play account where available. Cancel before the next renewal is processed. Uninstalling Lunora, clearing app data, or not using the app does not cancel a subscription.
After cancellation, access normally continues until the end of the paid period unless Google Play states otherwise. You will not be charged for a later period after cancellation has been successfully processed.
07Refunds and completed charges
Payments and refund requests are processed under Google Play's policies and applicable consumer law. Lunora cannot directly reverse a Google Play charge or access your full payment details.
A cancellation normally stops future renewals; it does not by itself refund a charge already completed. Nothing in this agreement limits any mandatory refund or withdrawal right available to you under applicable law.
08Membership status
Membership status may take time to update because it depends on Google Play processing, connectivity, and local entitlement refresh. The purchase and subscription status shown by Google Play is authoritative for billing.
If Lunora does not recognize a valid purchase, confirm that you are using the correct Google Play account, reconnect to the internet, reopen the app, and contact us with non-sensitive purchase details if the issue continues. Never send a full payment-card number or password.
09Changes to the service or terms
We may update membership benefits, available plans, or this agreement for product, legal, security, or operational reasons. Current price and renewal information will be displayed through Google Play, and required notices or consent will be provided where applicable.
If any part of this agreement conflicts with mandatory law or binding Google Play billing rules, those requirements control to the extent of the conflict.
10Contact us
Questions about Lunora membership may be sent to terry1076lee@gmail.com.